Email us
Support@pacepointgolf.co.uk
The fastest way to reach the team.
Response times
Urgent, on the day of play: within 1 hour
Everything else: same working day
Monday to Sunday, 7am – 7pm UK time.
Raise a ticket
Tickets are raised from inside PacePoint so we can see your club, competition and round details straight away. Sign in, then open Support from the portal menu or your Help section.
Knowledge base
Coming soon. Signed-in users can already search the Help centre for answers on onboarding, location sharing, pace tracking and PacePoints.
What to include
- The club and competition name, and the date of play.
- The group or tee time affected.
- What you expected to see, and what happened instead.
- A screenshot if you have one.
Phone support number coming soon — email us in the meantime and we'll call you back.